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Glen & Marcus from Backup Plumbing were very professional and friendly! They took extra time to carefully explain everything both before & after the job. They installed a gas line and connected it to our pool heater. They did a clean, professional job.
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Both times you have been out here your employees have been wonderful. They have called and arrived ahead of schedule. And taken care of the problem quickly. Thank you!
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Great people, done a great job and everyone in their company was pleasant and easy to talk with!! Would suggest them to anyone I know!!!
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Andrew saved the day! My water heater went out & I was expecting company the next day. He was able to check it out & replace a whole new system that day! Amazing customer service!
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What I liked most about Andrew was his willingness to inspect and diagnose our back up septic issue. He answered all my questions that I had for him and took the time to explain things properly to us. We had him look at a couple other issues too and he fixed our sink in the same visit. Really felt like we were in good hands and could trust him.
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Very friendly, helpful and professional! Great experience. Able to answer all of my questions and felt that they were trustworthy.
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I will definitely be using Back Up Plumbing for all my future plumbing work. The technicians were prompt, polite, respectful of my property, and most importantly, the repair was fairly priced!
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The gentlemen who came to my home were courteous and thoughtful. The work to be done was carefully explained and executed.
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Very impressed with this company-great communication, quick service, fair prices, solved my problem, will definitely use them again.
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Glenn was professional, courteous, well informed and explained everything clearly before starting the job… He was in and out in no time… you guys even move me up in the schedule and came a day early… Great service highly recommend!
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Very polite, informative, most importantly got the job done!
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Great company! My job ended up being significantly less than initially quoted. On top of that,Andrew (the owner), Reviewed my invoice and discovered a mistake. He reached out to me and refunded the miscalculation. He could’ve easily not said anything and I would’ve been none the wiser. When they were finished with the job they cleaned up everything, they wore booties every time they walked in the door and we’re super polite. I will, going forward, always use this company for any of my plumbing needs.
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Replaced gas control valve for hot water heater
